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Saturday, February 9, 2013

What Works/What Doesn't: Hilton Resort: Longboat Key

What Works and What Doesn't
is a place for me to review various persons, places and things.
Hilton Resort: Longboat Key, Florida

Good location
Large room with great view of Gulf
Very good food in restaurant. Generous portions. Appropriately priced.
Room service prompt. Food arrived hot.
Nice Beach/Nice Pool/Hot Tub
Free shuttle to St. Armands Circle and parts of Anna Marie Island
Housekeeping: worked with our schedule
Maintenance: Very quick to come to room when needed

Peeling wall paper
Cost: Even with my AARP discount it was way over priced for what you got. (AARP saved me $12/night which mostly paid the taxes on our stay and/or foot the bill for one dinner).
The room was in very poor condition. The bathroom needs special attention (see pictures of the bottom of the bathroom door, caulking needed, counter top looks stained). The closet door came off it rails not once but twice and the bathroom light switch was broken. Wall paper was peeling away from wall. Water spots on ceiling.
Carts blocking hallway
 I would have asked for a new room, except the hotel was full and the view from the room was very good!
Service very variable. Infrequently the front desk acted as if they could care less. Although most shuttle drivers were good or very good, one or more again gave the attitude that they could care less. Wait staff in restaurant mostly very good….other times not so much. The bartender did not know his stock well. He did poor a good drink neat.
Maids left carts blocking hallway
No shuttle from airport to hotel

Door off rail....twice!
Bottom-line? For the most part this did not work. I doubt I will stay here again. I will not recommend it to my friends.
Maino Rating: 2 out of 5 M's  MMs
Bathroom door needs attention

Needs cauking

Counter top stained

Water leak

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